Return & Refund Policy
RETURN & REFUND POLICY
At Soar Protein, we are committed to delivering high-quality products and a top-tier customer experience. Due to the nature of our supplements and for health and safety reasons, we maintain the following return and refund policies:
1. FINAL SALE POLICY
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All supplement products are considered final sale once shipped. We do not accept returns or exchanges for opened or used items.
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If a product is unopened and sealed, we may accept a return within 7 days of delivery on a case-by-case basis. Contact us at support@khalikenterprises.com to initiate a request.
2. DAMAGED OR INCORRECT PRODUCTS
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If you receive an incorrect or damaged product, you must notify us within 7 days of receiving your order.
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Include your order number, photos of the product and packaging, and a description of the issue in your email to support@khalikenterprises.com.
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Upon approval, we will issue a replacement or a full refund to your original payment method.
3. RETURN SHIPPING
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If a return is approved, customers are responsible for the cost of return shipping unless the error was on our end (e.g., wrong product, damaged on arrival).
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Returned items must be in their original condition, unused, and sealed.
4. REFUND PROCESSING TIME
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Once your return is received and inspected, we will send an email notification.
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Approved refunds will be processed within 5–7 business days, and the credit will automatically be applied to your original payment method.
5. NON-RETURNABLE ITEMS
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Opened supplements
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Used or partially consumed products
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Gift cards or digital downloads (if applicable)
6. QUESTIONS OR ISSUES?
If you have any concerns regarding your order, reach out to us at support@khalikenterprises.com. We’ll do our best to make it right.
Mailing Address:
Soar Protein / Khalik Enterprises LLC
254 Chapman Rd, Ste 208 #22174
Newark, DE 19702, USA